Help & FAQs

When are returns not possible?

We can’t accept returns on certain items. These include items that have been opened and used, unless the customer requests an exchange or refund within 7 days of receiving their order in which case they might be eligible for refund provided if there is no evidence of wear from usage evident when inspecting it at point-of date.

 Payment methods?

YOU CAN USE EITHER OF THE FOLLOWING PAYMENT METHODS:

·Credit Card

·Cash on delivery

·Card/Cash on Store Collection

 How can I change or cancel my order?

We want to make sure that you get your items as quickly and hassle-freely as possible. That’s why we process orders automatically, so all of them are transferred straight away! If there is something wrong with an order (or if it needs modification), just contact us at +97143433478—we’ll do everything in our power for fast resolutions.

I have received damaged or incorrect products. What should I do?

If you are not satisfied with your purchase, please contact us as soon as possible and we will take the necessary steps to resolve any issue. It is important that all of our customers keep their receipts in order for us manage this efficiently so codes on boxes can be scanned at checkout when checking out online or by phone!

 How to track my order?

After placing your order, you can track the progress of it under “My Account” on our dashboard. Furthermore, you may also track your shipping with a provided code, through Skynet website once your order is out for delivery.

 What is an estimate delivery timing?

The delivery timing can range from 2-3 business working days depending upon the cut off time and the locality.